Terms of service

OVERVIEW

Welcome to Caffè B! The terms “we”, “us” and “our” refer to Caffè B S.R.L., registered in Italy. Caffè B operates this store and website (the “Services”), including all related information, content, features, tools, products, and services. Our store is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any of your minor dependents to use the Services.

To use the Services, including purchasing any of the products we offer, you may be asked to provide certain information, such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity.


SECTION 2 – OUR PRODUCTS

We make every effort to provide accurate descriptions of our products. However, variations may occur, especially for handmade or small-batch items. We do not warrant that product appearance, colors, or quality will be identical to what you see online. Product descriptions are subject to change at any time without notice.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. Your order is only accepted once payment has been processed and confirmed.

Your purchases are subject to our Return & Refund Policy (/policies/refund-policy).

You represent that your purchases are for personal use and not for resale or export.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the one displayed at checkout and confirmed in your order email.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges. These may be applied at checkout depending on your shipping address.

We may display and charge in local currencies where available through Shopify Payments. If your local currency is not supported, transactions will be processed in Euros (€) and your payment provider may apply conversion fees.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once we transfer products to the carrier, risk of loss passes to you. For more details, see our Shipping Policy (/policies/shipping-policy).

 

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services, including trademarks, logos, images, graphics, and text, is owned by Caffè B S.R.L. or its licensors and protected by applicable intellectual property laws. You may not use, copy, or reproduce our content without written permission.

 

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools, which are offered “as is” without warranties. Use of such tools is at your own risk and subject to the third-party provider’s terms.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content or policies. Your use of such websites is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Caffè B is powered by Shopify. All purchases are made directly with Caffè B. Shopify is not responsible for any aspect of sales, products, or transactions.


SECTION 10 – PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy (/policies/privacy-policy) and Shopify’s Privacy Policy.


SECTION 11 – FEEDBACK

If you submit feedback, reviews, or suggestions, you grant Caffè B a worldwide, royalty-free license to use and publish such feedback.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders where necessary.


SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes. You may not misuse them for illegal, fraudulent, or harmful activity. We reserve the right to suspend or terminate accounts that violate these Terms.


SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at our discretion. Provisions that should reasonably survive termination will remain in effect.


SECTION 15 – DISCLAIMER OF WARRANTIES

Except where expressly stated, our Services and products are provided “as is” and “as available,” without warranties of any kind.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Caffè B S.R.L. will not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Caffè B S.R.L. and its partners from any claims arising from your use of the Services or violation of these Terms.


SECTION 18 – SEVERABILITY

If any part of these Terms is found invalid, the remainder will continue to apply.


SECTION 19 – WAIVER & ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms and our policies represent the entire agreement between you and Caffè B.


SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations under these Terms without our written consent.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Italy. Disputes will be subject to the jurisdiction of Italian courts.


SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Material changes will be notified to you as required by law.


SECTION 23 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Caffè B S.R.L.
Piazza Ruffini 7, S.T.P. DAGA SAS
Bordighera (IM), 18012 – Italy
REA: 246091
VAT: IT01821170089
Email: hello@caffeb.com